Shipping policy

Shipping Policy

Order Processing

All orders are processed within 3-5 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.

During high-volume periods, launches, or limited drops, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking information.


Shipping Rates & Delivery Times

United Kingdom

  • Standard Shipping: 7–15 business days
  • Express Shipping: 5–13 business days

International Shipping

  • Europe: 5–10 business days
  • United States & Canada: 5–12 business days
  • Rest of World: 7–15 business days

Shipping fees are calculated at checkout based on your location and selected shipping method.


Free Shipping

We offer free UK shipping on orders over £80.

Free shipping promotions may be available during selected campaigns and limited drops.


Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once the shipment reaches your country.

These charges are the responsibility of the customer and are not included in the item price or shipping cost.


Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.


Delayed or Lost Packages

We are not responsible for delays caused by:

  • Courier disruptions
  • Customs clearance
  • Weather conditions
  • Incorrect shipping addresses

If your package appears lost, contact us at millirayoutlet@gmail.com and we’ll help investigate the issue.


Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We cannot guarantee address changes after an order has been processed.


Returns & Exchanges

For information regarding returns, exchanges, or refunds, please refer to our Return Policy.


Contact Us

If you have any questions regarding shipping, please contact us at:

Email: millirayoutlet@gmail.com