Shipping policy
Shipping Policy
Order Processing
All orders are processed within 3-5 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
During high-volume periods, launches, or limited drops, processing times may be slightly extended.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
United Kingdom
- Standard Shipping: 7–15 business days
- Express Shipping: 5–13 business days
International Shipping
- Europe: 5–10 business days
- United States & Canada: 5–12 business days
- Rest of World: 7–15 business days
Shipping fees are calculated at checkout based on your location and selected shipping method.
Free Shipping
We offer free UK shipping on orders over £80.
Free shipping promotions may be available during selected campaigns and limited drops.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes once the shipment reaches your country.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
Delayed or Lost Packages
We are not responsible for delays caused by:
- Courier disruptions
- Customs clearance
- Weather conditions
- Incorrect shipping addresses
If your package appears lost, contact us at millirayoutlet@gmail.com and we’ll help investigate the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We cannot guarantee address changes after an order has been processed.
Returns & Exchanges
For information regarding returns, exchanges, or refunds, please refer to our Return Policy.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: millirayoutlet@gmail.com